By: Matt Walker
We’ve been doing this for a while…the whole gun thing. As a hobby, as a sport, as a lifestyle, and as a business. I’ve sent who knows how many hundreds of thousands of rounds downrange throughout my lifetime…and I love being able to share that experience with others. That’s why I originally started TX Arms. Shooting is a passion of mine, and I wanted to start a business that would help me share that passion with others. My goal has always been to run this business in such a way to cater to my ideal customer…YOU! But with that…I want to keep YOU as my customer…for life. I truly care about what I do, and what I sell. I don’t sell things that I wouldn’t recommend. I have seen what works, and what doesn’t in the firearms world. I have gone out and tested, and shot, and reviewed a ton of different gear, and guns, and ammo. I stock and sell what I do, because I know that it will work…and I’m willing to put my money where my mouth is.
We’re starting a TX Arms Lifetime Warranty. Any firearm that we would normally stock, and sell we are going to cover under our new TX Arms Lifetime Warranty. If you ever have any issues with anything, you can rest assured knowing that I will fix, or replace your firearm for you to get you back out to the range and shooting. I want to make sure that my customers have 100% trust in what we sell, and we’re willing to back that up.
You’ll start seeing our new TX Arms Lifetime Logo popping up as I go through our website and update everything…but if there’s ever a question…please ask and make sure that it is a lifetime guaranteed firearm from us!
TX Arms Lifetime Warranty
At TX Arms, we want you as a lifetime customer. Your satisfaction is our commitment, and we’re willing to put our money where our mouth is. We believe in the firearms that we sell so much, that we have put together a lifetime warranty for all firearms sold trough TX Arms.
If anything ever goes wrong with any firearm that is covered by TX Arms, we will repair or replace it for free to you.*
Limited Warranty Terms and Conditions
Under the TX Arms Lifetime Warranty program, TX Arms warrants to you that is any firearm sold by TX Arms that is covered under our warranty ever becomes defective, TX Arms will repair or replace the firearm at no charge, subject to the conditions set forth below. The TX Arms Lifetime Warranty also covers any AR15 part that is manufactured by TX Arms that has been deemed covered by our TX Arms Lifetime Warranty.
The TX Arms Lifetime Warranty applies only to the original purchaser of the firearm from TX Arms, and is not transferrable to anyone else if the firearm is sold. The TX Arms program applies only to firearms that are not regulated by The National Firearms Act of 1934, its amendments and rulings. The TX Arms Lifetime Warranty does not cover any other type of merchandise.
If TX Arms determines that your firearm satisfies the conditions for coverage under the TX Arms Lifetime Warranty, TX Arms will, at no charge, repair or replace the firearm. If repair is not possible, and no direct replacement available, TX Arms will replace your non performing or defective firearm with a firearm that, in TX Arms sole determination, is substantially similar to your firearm. If there is no similar replacement available, TX Arms reserves the right to refund the purchase price of the defective firearm.
Coverage under the TX Arms Lifetime Warranty extends to any and all parts of the firearm as originally sold by us, but does not extend to any firearm that is altered or rebuilt after original purchase, damaged through abuse, misuse or lack of proper care and maintenance, or used for other than for its legal intended purposes. TX Arms Lifetime Warranty does not cover any cosmetic damage or holster “wear and tear” from normal use. TX Arms Lifetime warranty does not cover any failure caused by use of faulty ammunition. Use of steel cased ammunition or reloads voids the listed lifetime warranty.
TX Arms’ liability for breach of any warranty with respect to a firearm shall be limited to repairing, replacing, or refunding the non performing or defective firearm under the TX Arms Lifetime Warranty as described above. The limited warranty offers through the TX Arms Lifetime Warranty program shall be your sole and exclusive remedy against TX Arms with respect to a non performing or defective firearm, and TX Arms will not be liable for any other damages, including direct, incidental or consequential damages or diminution in value due to a repair or replacement with a different firearm.
Some firearm repairs may take up to 120 days to process firearm repairs.
*Some special order firearms are not subject to the TX Arms Lifetime Warranty. TX Arms Lifetime Warranty only applies to firearms, and serial numbers, and AR15 parts, that are explicitly labeled as covered under the TX Arms Lifetime Warranty. TX Arms Lifetime Warranty does not apply to firearms sold as used.